Three mobile operators in Bahrain reprimanded

The three public licensed mobile operators in Bahrain has been issued an emergency order by the Telecommunications Regulatory Authority (TRA) following numerous complaints over the degradation of VOIP applications

Following an investigation, TRA said it “believes that the mobile operators have effectively changed the terms and conditions of their service without the written approval of the Authority which is in turn a breach of their licence conditions.”

The Authority’s General Director Mohamed Bubashait stated “In line with the Authority’s role and responsibility in protecting consumers in the Kingdom of Bahrain, the Authority will be taking appropriate action to ensure that the operators comply with the terms and conditions of their licence and obtain the Authority’s approval before embarking on any change.”

Batelco Spokesperson said "Batelco has received the emergency order from TRA. Batelco is compliant with the order and will always abides by the laws of the Kingdom of Bahrain including the directives laid out for the regulation of telecommunications in Bahrain as set by the TRA.

Compiled by DT News Network