Invita to launch Voice Biometrics solutions

TDT | Manama

The Daily Tribune – www.newsofbahrain.com

In a significant stride towards incorporating Voice Biometrics Technology and a first in Bahrain, Invita Company has signed a teaming agreement with Kaizen Secure Voiz Inc, a company specialising in voice biometrics. The deal integrates the benefits of voice biometric into its contact centre offerings.

Invita is an ISO and PCI-DSS certified leading provider of Business Process Outsourcing and Digital Transformation services. Rahul Bhalla, CE of Invita, said, “We have seen increased adoption of our services like AI Chatbots, RPA and Sentiment analysis. As leading experts in CX solutions, we are always looking for breakthrough ways to bring new value to our customers.

We are delighted to be one of the first providers to deliver voice biometrics to companies who wish to eliminate customer friction without any compromise on security. The customer only needs to speak, there is no need for any other additional authentication methods, all achieved with unparalleled real-time accuracy and precision.”