APM Terminals ends CFS Shed Project

A PM Terminals Bahrain, operators of Khalifa bin Salman Port (KBSP), recently concluded the Green Belt Six Sigma Project seeking to further improve Container Freight Shed (CFS) processes based on the Lean Six Sigma Methodology processes. This project is part of its strategic objective to bolster commercial operations and is in line with the findings from a recent ‘Voice of the Customer’ session held with key stakeholders.

Lean Six Sigma is a structured, problem-solving approach designed to help master techniques to improve process performance and consistency within an organisation.

To date, over 30 APM Terminals Bahrain employees are certified, with one achieving Lean Six Sigma Master Black Belt and one Lean Six Sigma Black Belt.

Commenting on the project, Managing Director of APM Terminals, Bahrain Mark Hardiman, said: “Our strategy is to continuously ensure that customer satisfaction is our primary focus. We are pleased to launch the project, which is based on international standards and in line with our general Continuous Improvement approach.”